Here’s what happened.
We were sending transactional emails, nothing shady, nothing spammy. Our sender score? 99%.
And yet, our emails kept bouncing.
Spamhaus had blacklisted our IP. Why?
Because we were stuck on a shared pool… with a bunch of bad actors. And we couldn’t get out—unless we paid for a dedicated IP.
So I reached out to support.
Crickets.
Twelve tickets. Four days. No human.
Then came the kicker — they wanted $5,000 just to “help us onboard” to a service we were already paying for.
At that point, I realized something: SendGrid wasn’t built for businesses like ours anymore.
So I pulled the plug.
And for the next 30 days, I tested 7 alternatives to see which one could actually deliver to the inbox and on support.
What I found might save you a month of headaches (and a lot of wasted emails).
Now let’s dig into the details 👇
Here’s what’s pushing people to switch:
SendGrid puts you in a shared IP pool.
So when one bad sender gets flagged, you get punished.
Blacklists like Spamhaus don’t care if your sender score is 99% — you're still going to spam.
We opened 12 tickets. Got no human response for 4 days.
Multiple reviews mention that unless you pay $5,000 for “onboarding,” you're on your own.
This isn’t support — it's upsell-driven silence.
Mid-campaign. Sometimes before your first send.
Zero explanation. No escalation path. Just “account closed.”
This isn’t a bug — it’s a pattern showing up in dozens of SendGrid reviews.
One of the biggest SendGrid API problems:
Bounces, blocks, spam flags — and no real insight why.
You’re left flying blind, refreshing a dashboard that tells you nothing useful.
You’re not scaling — you’re being squeezed.
If any of this sounds familiar, that’s why “SendGrid alternatives” is trending in every founder's Slack, Reddit thread, and SaaS team you talk to.
Let’s talk about what you should be looking for instead 👇
I wasn’t looking for fancy dashboards. I was looking for results.
Because if your emails don’t land, nothing else matters.
After using SendGrid long enough to see its cracks, here’s what became non-negotiable for us when evaluating the best SendGrid alternative:
That was the bar.
And honestly? Most platforms didn’t clear it.
Up next: Here’s how the 7 tools we tested actually stacked up.
SendGrid isn’t made for cold email. If you're sending transactional messages, fine. But the moment you try scaling outreach, things break.
Here’s what I ran into:
I needed something better. So I switched to Infraforge.
Unlike SendGrid, Infraforge is a cold email infrastructure, not a general-purpose email API.
Everything about it is designed to help your emails land in the inbox.
With SendGrid, you’re constantly reacting. With Infraforge, you're in control before problems even happen.
Let’s compare cost at scale — say you’re running 200 mailboxes.
SendGrid’s pricing may look lower at first. But once you add the extras — dedicated IPs, warm-up tools, tech setup — it quickly adds up.
And you're still stuck with shared pool problems unless you go fully custom.
In short,
Infraforge isn’t just cheaper — it’s purpose-built.
If you're sending cold emails, want control over deliverability, and don’t want to spend hours on setup or support tickets, this is the real alternative.
It’s not just an email tool. It’s your cold email infrastructure.
Mailgun is built for developers, not marketers.
If you want clean APIs, logs, and a system that “just works” when it’s working, Mailgun feels great.
But the second something breaks?
You’re on your own.
The docs are solid. The support? Not so much.
Here’s what happened to us (and many others, based on G2 reviews):
The theme? When it works, it’s great. When it doesn’t, good luck.
✅ Clean developer experience
✅ Simple SMTP and RESTful API integration
✅ Decent analytics and webhook support
✅ Free plan to test with 100 emails/day
For technical teams that want to build their own email system on top of an API, Mailgun checks many boxes.
❌ Support is slow unless you pay $350/month
❌ Shared IP issues can tank your deliverability
❌ Dedicated IPs not included unless you’re on higher plans
❌ Logs and bounce data disappear after 1–5 days unless you upgrade
❌ Too many users report being ignored, blocked, or billed incorrectly
At first glance, Mailgun looks cheaper than most alternatives.
But if you want actual support or control over deliverability, you're forced into higher plans — and even then, responses can be delayed or vague.
Mailgun works well for coders. But it's not for you if you’re not technical or need support that responds fast.
It’s like renting a car with a manual transmission: great if you know how to drive it, painful if you don’t.
If your team has engineers and time to tinker, Mailgun can work.
If you’re only sending transactional emails, Postmark is one of the cleanest tools out there.
It’s built for speed, deliverability, and simplicity. And it shows — up to 4x faster delivery than SendGrid in some tests.
But here’s the thing…
That focus on transactional email is both its strength and its limit.
✅ Industry-leading inbox speed
✅ Clean API + developer-friendly setup
✅ Great for password resets, receipts, and notifications
✅ Good default deliverability without needing a dedicated IP
✅ Detailed message logs and transparent status reporting
So if you're verifying accounts, sending invoices, or running critical app alerts, Postmark is rock solid.
❌ Only supports transactional email — no cold email, no marketing
❌ Shared IPs only (unless you're sending 300 K+ emails/month)
❌ Basic plans have limited analytics
❌ UI feels clunky for some users
❌ Not built for scale if you're doing outreach, campaigns, or growth loops
Even their own customers say:
It’s a focused product. And that’s fine — just don’t expect it to do more than it promises.
You’re paying a premium for Postmark’s speed and reliability, not for flexibility or volume. And that’s okay, if that’s all you need.
Postmark is not a cold email tool. Not even close.
But if your app or service depends on lightning-fast, must-deliver transactional email, this is your guy.
Set it up, forget it, and know your password resets or invoice emails are getting through.
Just know the tradeoff:
Amazon SES is the cheapest email service on this list.
You can send 1,000 emails for $0.10 — and that’s not a typo.
It’s designed for developers who want full control, no fluff, and are already deep in the AWS ecosystem.
But here’s the tradeoff:
You’re getting raw infrastructure, not a polished email product.
✅ Unbeatable pricing — seriously, it’s pennies
✅ Deep integration with AWS stack (EC2, S3, IAM, CloudWatch, etc.)
✅ High deliverability if you configure everything right
✅ Scalable for millions of emails/month
✅ Supports custom IPs, DKIM, and full domain control
If you’re technical and comfortable with code, SES gives you all the power, without the platform tax.
❌ Zero hand-holding — setup, warm-up, monitoring? That’s all on you
❌ Support is minimal unless you pay AWS Enterprise rates
❌ Shared IP pool can be risky if you don’t bring your own
❌ Deliverability can tank if you mess up DNS or get flagged
❌ UI is non-existent. It’s all CLI, API, or third-party dashboards
Want add-ons like Virtual Deliverability Manager or Dedicated IP Pools? You’ll need to manage those yourself, or pay extra.
So yes, SES is insanely cheap.
But it assumes you’ll bring the technical muscle to make it work.
Amazon SES is a blank canvas. If you’ve got devs who know DNS, email warm-up, IP management, and AWS workflows — it’s gold.
If not? It’s a trap.
It’s not a SendGrid replacement for marketers or growth teams.
But for high-volume apps, engineering-led startups, or cost-conscious operations?
It’s the most affordable email API — if you can handle it.
SparkPost has a reputation problem.
On paper, it looks great — solid deliverability tools, live metrics, and enterprise integrations.
But in real life? Too many users get banned, ghosted, or left in the dark.
It’s like dating someone who looks great on LinkedIn but doesn’t text back.
✅ Live deliverability metrics every 5 minutes
✅ Strong sender reputation controls
✅ Separation between transactional and bulk email
✅ Templates, APIs, and reporting all in one place
✅ Enterprise-ready (if you survive onboarding)
It’s got some real tech under the hood.
And when it works, it really works.
But…
❌ Account suspensions with no warning or explanation
❌ Horrible support — even paid users report being ignored
❌ Zero grace period for accidental violations
❌ “Marked delivered” but never shows up (especially Outlook/Hotmail)
❌ UI is okay, but mobile editing is painful
Even if the platform is solid, trust and transparency are everything when you run mission-critical email.
SparkPost is priced to compete, but reliability costs more than a cheap plan.
You might get great deliverability and data, but only if your account survives setup.
SparkPost is a technical marketer’s tool, with a trust issue.
If you want data-rich insights, subaccount management, and fast delivery tracking, it checks the boxes.
But one slip-up, one flagged link, one suspicious spike — and you might wake up locked out.
So unless you're sending at enterprise volume with a clean slate and a compliance team…
You’re better off elsewhere.
On paper, Mailjet looks like a great deal.
Low pricing. GDPR-ready. Fancy AI email generator.
But behind the scenes?
It’s a customer support horror story with delayed refunds, account bans, and emails that go nowhere.
✅ GDPR-compliant email infrastructure
✅ Drag-and-drop email builder
✅ Free tier for 6,000 emails/month
✅ Affordable entry pricing
✅ AI content tools + multi-user access
Not bad, right?
The interface is clean. The features are there.
It should be a solid pick for small teams.
But… reality hits different.
❌ Bans users without warning
❌ Refuses refunds even after service issues
❌ Support takes days, or never responds
❌ Emails silently fail to deliver
❌ “Unlimited contacts” doesn’t mean much if your account’s blocked
That’s not just one person.
It’s dozens of users across years of reviews.
Mailjet might save you a few bucks — until it nukes your campaigns and ghosts you.
Mailjet is for bargain hunters who don’t mind gambling with their inbox.
Sure, it’s one of the cheapest tools on this list.
But the cost of lost emails, blocked accounts, and zero support?
That’s a price you won’t see on the pricing page.
If you care about deliverability and control, this isn’t the hill to die on.
Use it for hobby projects or test runs. But for serious cold outreach or transactional email? Look elsewhere.
MailerLite positions itself as the underdog.
Simple. Affordable. Great for growing businesses.
But behind that friendly UI?
A messy tangle of account bans, support black holes, and undelivered campaigns.
✅ Clean email builder
✅ Automation + landing pages
✅ AI writing tools
✅ GDPR-compliant
✅ Up to 12,000 emails/month on the free plan
✅ Starting at $9/month for paid plans
Looks like a steal — until you try to send something that matters.
❌ Frequent account suspensions without warning
❌ No refunds, even if the tool fails
❌ Deliverability issues across major inbox providers
❌ Open rates drop off a cliff after migration
❌ Slow email sends, buggy automation, inconsistent UX
MailerLite feels like that cheap treadmill you regret the moment it starts squeaking.
MailerLite is like trying to build a house with IKEA tools.
It’s affordable and looks sleek, but it falls apart under pressure.
If you’re a blogger testing the waters? It might do.
But if you’re running revenue-generating campaigns, beware:
And worst of all, you won’t know your emails are failing until it’s too late.
Choosing the right email platform comes down to one thing: what type of emails you’re sending and how much control you need.
Here’s a practical breakdown to help you decide.
→ Use InfraForge
Why:
Best for:
Sales teams, agencies, ops managing 10+ domains/inboxes
→ Use Amazon SES or Mailgun
Amazon SES:
Mailgun:
Best for:
Tech-savvy teams building email into products
→ Use Postmark
Why:
Best for:
Product teams needing dependable transactional delivery
→ Use SparkPost
Why:
Best for:
Experienced email ops teams needing granular data
→ Use MailerLite or Mailjet
MailerLite:
Mailjet:
Best for:
Freelancers, founders, small marketing teams testing email
To be fair, SendGrid is still a decent choice if you:
But if you’ve run into:
Final Verdict: It’s Not Just About Sending Emails
Every tool on this list “works” — until you need it to really work.
The truth is:
Email infrastructure isn’t about features. It’s about control.
If you're sending newsletters or transactional messages, any decent ESP will get the job done.
But if you're running cold email at scale, your reputation, your pipeline, and your revenue depend on whether or not you land in the inbox.
Here’s what I’ve learned the hard way:
The stack you choose decides whether your emails get opened or ignored.
That’s why we built Infraforge.
It’s not just another email tool. It’s infrastructure you can trust when it counts.
✅ Dedicated IPs
✅ Built-in warm-up
✅ Automated DNS
✅ Deliverability guardrails baked in
No more duct taping tools or guessing why your open rates dropped.
👉 If you’re serious about cold email and tired of playing delivery roulette, Infraforge is worth a look.
Set it up once. Scale with confidence.